Surface Go
Repair Services

Experience Versatility and Convenience with the Microsoft Surface Go!

The Microsoft Surface Go series is designed for those who value flexibility and convenience. As a lightweight and compact laptop-tablet hybrid, it's perfect for everyday tasks, providing a simple solution for staying connected at home, in the classroom, or while on the go. However, its portability can sometimes make it more prone to certain types of damage like water exposure or cracked screens.

Encountered an Issue? We're Here to Help!

If your Surface Go needs repairs, whether it's fixing a cracked screen or replacing the battery, Fix Your Surface has you covered. Our technicians possess the specialized knowledge and experience required to provide you with the best repair and troubleshooting options tailored to your device.

Explore Our Transparent Repair Solutions

We provide clear estimated repair costs for each service, allowing you to make an informed decision with ease. Browse through our options now and choose the best solution for your Surface Go. At Fix Your Surface, we're committed to getting your device back to optimal condition, so you can continue to enjoy its convenience and flexibility without a hitch!

Screen Replacement

Cracked or Flickering? We Can Help!

Our team of repair technicians are here to help with any cracked, dead pixel or flickering screens – we can quickly replace your cracked screen and have your device looking as good as new in no time!

Understanding the Touch Digitizer:

The Surface Pro display is equipped with a touch digitizer composed of thin glass which registers touches when pressed against the screen. In cases where the touchscreen is completely or partially unresponsive, a full replacement of the screen is necessary.

With Fix Your Surface, you get transparent pricing that includes labor fees, two-way shipping charges, and a new screen replacement. If your laptop turns on but displays a black screen, this may be caused by other software or hardware issues. We can diagnose the device and give an accurate repair estimate, and you can trust our expertise to handle your screen replacement with precision and care.

Model Repair Estimate1 Model Repair Estimate1
Surface Go  3 $259 Surface Go  2 $239
Surface Go $239

Battery Replacement

Is Your Surface Go's Battery Life Diminishing? We've Got the Solution!

The battery life of your Surface Go tablet depends on its model, and can typically last up to 10 hours with regular day-to-day usage. However, over time, the lithium-ion battery gradually loses its capacity and your device may not maintain the same battery life that it had when it was new.

Trust Fix Your Surface for Quality Battery Replacement:

At Fix Your Surface, our experienced repair technicians can easily diagnose your device and replace your Surface Go battery. With Fix Your Surface, you get transparent pricing that covers labor, the replacement battery, and two-way shipping. Trust our expertise to handle your battery replacement with precision and care.

Model Repair Estimate2 Model Repair Estimate2
Surface Go  3 $219 Surface Go  2 $199
Surface Go $199

No Power

Is Your Surface Go Failing to Turn On? Here's What You Can Do!

It is not uncommon for Surface Go tablets to suddenly stop turning on without any prior issue. Before seeking professional help, try these troubleshooting steps:

  • Check the charger and cable for any visible damage.
  • Try a different charger that you know works properly.
  • Hold down the power button for 30 seconds and release, then press it again to see if it turns on.
  • Attempt a forced shutdown by pressing and holding the power button and volume-up button together for 15 seconds, then wait 10 seconds and try turning it on again.
If these steps don't resolve the issue, it's time to consult an expert.

Fix Your Surface is Here to Restore Your Device:

If your Surface Go isn't turning on, Fix Your Surface can help. Our technicians will assess the laptop, identify the underlying cause of the issue, and offer a repair quote for any necessary work. With Fix Your Surface, you get transparent pricing, expert repair service, and two-way shipping. Trust our expertise to bring your Surface Go back to life with precision and care.

Model Repair Estimate3 Model Repair Estimate3
Surface Go  3 $180 + Part Surface Go  2 $180 + Part
Surface Go $180 + Part

Not Charging

Is Your Surface Go Failing to Charge? Try These Steps!

If your Surface Go is turning on but not charging, it could be an indication of a faulty charging port or battery. Here are a few things you can try to troubleshoot the issue:

  • Use a known good charger and cable to ensure the charger is functioning correctly.
  • Clean the charging port gently to remove any dust or debris that might be obstructing the connection.
  • Check for any visible damage to the charging port, cable, or charger itself.
  • Restart your Surface Go to rule out any software-related issues.
If these steps don't fix the problem, professional help may be necessary.

Fix Your Surface is Here to Help:

At Fix Your Surface, our talented repair technicians can help get your Surface Go back to peak condition! Whether it's a battery replacement or a fix to the charging port – we'll make sure your device is up and running with no hiccups. Trust our team at Fix Your Surface to provide transparent pricing and reliable service.

Model Repair Estimate4 Model Repair Estimate4
Surface Go  3 $180 + Part Surface Go  2 $180 + Part
Surface Go $180 + Part

Keyboard Repair

Is Your Surface Go Keyboard Acting Up? Let's Diagnose the Problem!

If you find that some keys on your Surface Go are no longer responding when pressed, or that multiple characters are typed when you press only one key, then it is likely that your keyboard has malfunctioned. Here are some steps you can take to try and resolve the issue:

  • Clean the connection area between the top of the keyboard and the bottom of your Surface.
  • Review and adjust keyboard settings in the Windows 10 or Windows 11 Settings app.
  • Update or reinstall any missing drivers for the keyboard.
  • Try another keyboard to see if the issue is specific to the keyboard or the device itself.

Surface Go keyboards are not typically repairable, but all is not lost – simply purchasing another one may solve your problem.

Need Professional Assistance? Fix Your Surface Can Help!

Although we may not be able to repair Surface Go keyboards, our technicians at Fix Your Surface can certainly help if the issue is stemming from a faulty connection module, keyboard port, or corrupted Windows drivers. Don't worry, we've got you covered with specialized repair services that meet your needs. Visit our website at fixyoursurface.com to learn more!

Model Repair Estimate5 Model Repair Estimate5
Surface Go  3 $180 + Part Surface Go  2 $180 + Part
Surface Go $180 + Part

Touchpad Repair

Having Trouble with Your Surface Go Touchpad? Let's Diagnose the Issue!

The Surface Pro touchpad utilizes the same connection port as the keyboard to be connected to your device. If Windows recognizes the keyboard but not the touchpad, it might be due to a faulty driver or touchpad itself. Here's what you can do to diagnose the problem:

  • Try using a working Surface keyboard and touchpad on the affected Surface Go device. If it works, your current keyboard likely needs replacement.
  • If your tablet doesn't work with any Surface touchpads, check your Windows settings and reinstall the appropriate drivers.
  • If neither of these solutions works, the problem might be a hardware issue with your device.
Surface Go Keyboards Aren't Repairable, but We Can Still Help!

If your Surface Go tablet is not connecting or recognizing any keyboard or touchpad, it is likely due to a hardware issue on your device. Don't worry, we've got you covered at Fix Your Surface. Our skilled technicians are well-equipped to troubleshoot the problem and can replace the keyboard connection ports if needed – so you can get back up and running in no time. Visit our website at fixyoursurface.com to find out more!

Model Repair Estimate6 Model Repair Estimate6
Surface Go  3 $180 + Part Surface Go  2 $180 + Part
Surface Go $180 + Part

Liquid Damage

Encountered Liquid Damage on Your Surface Go? Immediate Action Required!

If your Surface Go has experienced liquid damage, shut it down immediately by pressing and holding the power button until it turns off. Liquid spills can be complex and cause various hidden issues that might not be immediately apparent.

Trust Fix Your Surface for Professional Assistance!

Dealing with liquid damage requires specialized tools and expertise. Trust our experienced technicians at Fix Your Surface to assess and repair your Surface Go device. We will inspect the device and its components, dry any affected parts, run necessary tests, and provide you with an exact price estimate before installing any replacement parts. Don't take chances with liquid damage; visit fixyoursurface.com and let our professionals handle it for you.

Model Repair Estimate7 Model Repair Estimate7
Surface Go  3 $180 + Part Surface Go  2 $180 + Part
Surface Go $180 + Part

Data Recovery

Need to Recover Data from Your Surface Go? Trust the Experts!

Data loss can be devastating, especially if it involves personal or important work files. Whether it's lost data due to a corrupted Windows system, a device that won't boot, or if your Surface Go is beyond repair and you just want to recover the information, our expert team at Fix Your Surface is ready to assist.

Utilizing Cutting-Edge Techniques for Dependable Restoration!

We understand the value of your data, and our technicians are trained in the most advanced data recovery techniques available. At Fix Your Surface, we utilize cutting-edge software and hardware, ensuring a reliable restoration process. Don't risk losing

Model Repair Estimate8 Model Repair Estimate8
Surface Go  3 $250 - $499 Surface Go  2 $250 - $499
Surface Go $250 - $499

Device Unlock

Locked Out of Your Surface Go? We Can Help!

Windows users protect their accounts with passwords, PINs, or biometric information, but if forgotten, these credentials can lock you out of your device. Forgetting login information isn't the only cause of this issue; viruses, Trojans, malicious attacks, and even corrupt updates can also lead to being unable to log in.

Expert Unlocking Services at Fix Your Surface!

Don't panic if you're locked out of your Surface Go device. Our expert technicians at Fix Your Surface can recover your data, reset the Windows password, or reinstall a fresh Windows copy. We ensure a secure and efficient unlocking process that gets your device back to optimal condition. Contact us at fixyoursurface.com and trust our team to handle your device unlock needs with professionalism and care.

Model Repair Estimate9 Model Repair Estimate9
Surface Go  3 $180 Surface Go  2 $180
Surface Go $180

Storage Upgrade

Unfortunately, none of the Microsoft Surface Go models currently available come with a dedicated storage drive that can be upgraded. This limitation means that increasing the internal storage capacity of your Surface Go is not a straightforward task, and replacing the entire motherboard is neither practical nor recommended.

However, there are alternative solutions you can explore to work around this limitation:

  • Optimize your current storage space by uninstalling unnecessary applications and clearing temporary files.
  • Consider using cloud storage services like OneDrive, Google Drive, or Dropbox to store files securely online.
  • Invest in an external hard drive or SSD to store large files.

While Fix Your Surface may not be able to assist with a physical upgrade, these alternatives can effectively address your storage needs without requiring hardware modification. Feel free to explore these options to find the solution that best fits your requirements.

No Boot or Slow Performance

Stuck at the Starting Line? Troubleshooting No Boot Issues:

If your Surface Go device is in a state of 'No Boot', it will turn on but not boot up to the Windows login screen. You may encounter a Blue Screen of Death (BSOD), also known as a Stop Error or Blue Screen Error, or experience a loop boot where the Surface logo appears and then your device restarts. This could be due to various reasons such as corruption within Windows, a faulty storage drive, or a defective motherboard.

Slow Performance? Let's Speed Things Up:

Slow booting or performance issues can be equally frustrating. Factors like a malfunctioning battery, outdated drivers, or insufficient memory might be the culprits. But don't worry, a solution is within reach!

Expert Solutions at Fix Your Surface:

At Fix Your Surface, our expert repair technicians can get your Surface Go back to its best! Our technicians will thoroughly inspect and diagnose the laptop, provide you with an accurate assessment, and repair estimate. Trust our team at Fix Your Surface to handle both no boot and slow performance issues with precision. With transparent pricing that covers labor, diagnostics, and two-way shipping, your Surface Go will be up and running smoothly again in no time.

Model Repair Estimate10 Model Repair Estimate10
Surface Go  3 $180 Surface Go  2 $180
Surface Go $180

Other Issues

Uncommon Problems? We Handle Those Too!

No worries if your Surface Go experiences any issues apart from the ones listed – we can sort it out! These may include unanticipated hardware failures, software glitches, or any other unique problems that you may encounter. Just send it over to us with a detailed explanation of what the issue is, and we'll get to work on it.

Comprehensive Solutions at Fix Your Surface:

At Fix Your Surface, our experienced technicians will give your laptop a thorough check-up, pinpoint the root of the problem, and provide you with an exact quote for any software or hardware fixes that need to be done. Trust our expertise at Fix Your Surface to handle your unique issue with precision and care. With transparent pricing that covers labor, diagnostics, and two-way shipping, we ensure that your Surface Go will be back to optimal performance in no time.

Model Repair Estimate11 Model Repair Estimate11
Surface Go  3 $180 + Part Surface Go  2 $180 + Part
Surface Go $180 + Part

1 Repair estimates include the labor fees, two-way shipping charges, and a new screen replacement. If additional issues are identified upon receiving your device, an updated repair estimate incorporating these new costs will be provided to you before any further work is done on the device.

2 Repair estimates include labor fees, two-way shipping charges, and a battery replacement. If upon receiving your device, it is determined that additional issues are present, an updated repair estimate will be provided to you prior to any further work being done on the device.

3, 4, 5, 6 & 7 The repair estimate covers labor fees, shipping costs, and any minor components that may need to be replaced to fix your Surface Go laptop. Upon receiving your device and conducting a thorough diagnostic, if any major components require replacing, we will provide you with a revised estimate for approval before taking any further action.

8 The estimate include the data recovery fee, a flash drive and cost of two-way shipping. If you're also interested in getting your device fixed, our team will conduct a thorough inspection of the device and its components and provide you an accurate estimate of the fees associated with the repair.

9 & 10 The repair estimate covers the labor fee, fresh Windows installation, and cost of two-way shipping. Upon receiving your device and conducting a thorough diagnostic, if any major components require replacing, we will provide you with a revised estimate for approval before taking any further action.

11 The repair estimate covers labor fees, shipping costs, and any minor components that may need to be replaced to fix your Surface Go laptop. Upon receiving your device and conducting a thorough diagnostic, if any major components require replacing, we will provide you with a revised estimate for approval before taking any further action.